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Inpatient Satisfaction Questionnaire

Thank you for choosing our services. Please take a moment to complete the following questionnaire, which aims to evaluate your experience.  Please be assured that our facility has implemented all necessary measures to protect your anonymity and personal data, in compliance with the legislation of the Republic of Cyprus. Your feedback is valuable and will help us in improving the quality of our services.

Gender
Male
Female
I prefer not to say
Capacity
Patient
Relative
Carer
Age
<30
30-40
41-50
51-60
>60
Ethnic Group
Cypriot
Non Cypriot
I prefer not to say

Environment & Accommodation

How would you rate the cleanliness of the room/ward that you were allocated in our Hospital (German Medical Institute - GMI)?
Very clean
Fairly clean
Neutral
Not very clean
Not at all clean
Don't remember
How would you rate the noise level in the hospital room/ward that you were allocated in?
Very low
Low
Neither low or high
High
Very High
Don't know / Don't remember
How would you rate the quality of the food that was offered to you by the Hospital?
Very high
High
Neither high nor low
Low
Very low
Don't know / Don't remember
How would you rate the temperature in the hospital room/ward that you were allocated in?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember

Medical Care

Did the doctor listen to you carefully, with respect and understood the issues you were facing?
Yes, always
Almost, always
Sometimes
Almost never
Never
Don't know / Don't remember
How would you rate the way the doctor shared any updates with you and/or your relatives regarding your health condition?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember

Nursing Care

How would you rate the quality of care you received from the nursing staff?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember
How would you rate the conduct of the nursing staff (politeness - respect - discretion)?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember
How would you rate the communication between you and the nursing staff (e.g. Clear answers to requests/questions)?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember

Overall

Which of the following Departments have you visited?
Internal Medicine
Surgical Ward
Nuclear Medicine Ward
ICU
Haematology
Hemodialysis
How would you rate the conduct of the front desk staff?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember

Thank you for your time, your opinion is really important to us!

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