top of page

Outpatient Satisfaction Questionnaire

Thank you for choosing our services. Please take a moment to complete the following questionnaire, which aims to evaluate your experience.  Please be assured that our facility has implemented all necessary measures to protect your anonymity and personal data, in compliance with the legislation of the Republic of Cyprus. Your feedback is valuable and will help us in improving the quality of our services.

Gender
Male
Female
I prefer not to say
Capacity
Patient
Relative
Carer
Age
<30
30-40
41-50
51-60
>60
Ethnic Group
Cypriot
Non Cypriot
I prefer not to say

Environment

How would you rate the cleanliness at the premises of our Hospital?
Very clean
Fairly clean
Neutral
Not very clean
Not at all clean
Don't remember
How would you rate the temperature at the premises of our Hospital?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember

Reception & Service

If you have contacted our Hospital by phone, how would you rate the quality of our telephone service?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember
How would you rate the behaviour of the staff who assisted you at our Hospital's Reception?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember
How would you rate the level of discretion our staff demonstrates in handling your personal data?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember
How would you rate the length of the waiting time for your scheduled appointment?
Very short
Short
Neutral
Long
Very long
Don't know / Don't remember

Medical Care

How would you rate the information the doctor shared with you and/or your relatives regarding the state of your health?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember
How would you evaluate the time it took to receive your results or medical report?
Very short
Short
Neutral
Long
Very long
Don't know / Don't remember

Nursing Care

How would you rate the behaviour of the nursing staff (politeness, respect, and discretion)?
Very good
Good
Nether good nor poor
Poor
Very poor
Don't know / Don't remember

Overall

Which of the following Departments have you visited?
LAB
Cardiology Department
Dermatology Department
Diagnostic & Interventional Department
Endocrinology Department
ENT Department
Gastroenterology Department
Haematology Department
Interventional Cardiology
Infectious Diseases Department
Integrative Medicine
Main reception
Medical oncology
Nephrology Department
Cardiovascular Surgery Unit
Neurology Department
Nuclear Medicine Department
Building Management Department
Orthopedic Depertmen
Radiotherapy Deprtment
Urology Department

Thank you for your time, your opinion is really important to us!

bottom of page